This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

 

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage.

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As part of this qualification you will undertake a supervised work placement (minimum of 140 hours) where you will be able to apply the skills and knowledge you have learned.

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CRICOS code: 110948K

 

Course Duration

Total course duration of 92 weeks include:

• Face-to-face sessions in classroom

• Practical training and assessment

• Study Breaks

 

Entry Requirement

• Completion of Year 10 or equivalent

• Overseas student must have a minimum overall band of IELTS 5.5 or equivalent

 

Career Opportunities

• Area manager or operations manager

• Café, club, or restaurant manager

• Food and beverage manager

• Motel manager

 

Assessment

The units of competency are assessed using any of the following methods:

• Underpinning knowledge assessment through written exam questions

• Projects and presentations

• Practical observation

• Roles plays

 

Further Study

After successful completion of Advanced Diploma of Hospitality Management, students can progress to undergraduate degree level studies at universities.

 

Units of Competencies

There are 33 units that must be completed for this qualification. 

 

Units below with * are units from AILFE SIT50416 Diploma of Hospitality Management (Food and Beverage), students will received credit transfer if they have successfully completed this course. In this case, the total duration is 52 weeks.

 

Core Units

BSBFIM601 Manage finances

BSBMGT617 Develop and implement a business plan

SITXFIN005 Manage physical assets

SITXHRM004 Recruit, select and induct staff

SITXHRM006 Monitor staff performance

SITXMPR007 Develop and implement marketing strategies

SITXWHS004 Establish and maintain a work health and safety system

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BSBDIV501*   Manage diversity in the workplace

BSBMGT517* Manage operational plan

SITXCCS008* Develop and manage quality customer service practices

SITXFIN003*  Manage finances within a budget

SITXFIN004*  Prepare and monitor budgets

SITXGLC001* Research and comply with regulatory requirements

SITXHRM003* Lead and manage people

SITXMGT001* Monitor work operations

SITXMGT002* Establish and conduct business relationships

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Elective Units

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SITXFSA001*  Use hygienic practices for food safety

SITHIND004*  Work effectively in hospitality service

SITEEVT005* Plan in-house events or functions

SITXMPR004* Coordinate marketing activities

SITXCCS007* Enhance customer service experiences

SITXCOM005* Manage conflict

SITHFAB002* Provide responsible service of alcohol

SITHFAB005* Prepare and serve espresso coffee

SITHFAB007* Serve food and beverage

SITHFAB010* Prepare and serve cocktails

BSBMKG413* Promote products and services

BSBADM502* Manage meetings

BSBCMM401* Make a presentation 

SITXHRM002* Roster Staff

SITXFIN001* Process financial transaction

SITXFSA002* Participate in safe food handling practices

SITXINV001* Receive and store stock

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