BUSINESS AND MANAGEMENT COURSES
This course reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
This course is ideal for people who are seeking career at an entry level positions in various fields of business, administration, and customer service. This course is also suitable for experienced professionals, with no formal qualifications, wishing to improve their career advancement opportunities.
CRICOS code: 086997E
Total Course Duration of 23 weeks include:
Face-to-face sessions in the classroom
Simulated business/real work place sessions
Completion of Year 10 or equivalent
Overseas student must have a minimum overall band of IELTS 5.5 or equivalent.
You will need
Positive attitude and an interest in business. No previous training in business is required to undertake this course.
Customer Service Advisor
Office Administration Assistant
Student Services Officer
Word Processing Operator
The units of competency are assessed using any of the following methods:
Written Test/Practical Test
After Successful Completion of
Certificate IV in Business, students may undertake a range of Diploma level qualifications.
Units of Competencies
BSBITU401 Design and develop complex text documents
BSBCMM401 Make a presentation
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirement
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBWOR404 Develop work priorities
BSBHRM405 Support the recruitment, selection and induction of staff
BSBMKG413 Promote product and services
BSBPMG522 Undertake project work